This website (the “Site”) is operated by Time2Levelup Media LLC. Throughout the site, the terms “we,” “us,” and “our” refer to Time2Levelup Media LLC. The company offers this Site, including all information, tools, and services available from this Site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our Site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the Site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the Site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

**Section 1: Online Store Terms**

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this Site. You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including, but not limited to, copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

**Section 2: General Conditions**

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.

**Section 3: Accuracy, Completeness, and Timeliness of Information**

We are not responsible if information made available on this Site is not accurate, complete, or current. The material on this Site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this Site is at your own risk. We reserve the right to modify the contents of this Site at any time, but we have no obligation to update any information on our Site.

**Section 4: Modifications to the Service and Prices**

Prices are exclusive of any tax and shipping costs, which shall all be for your account. Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

**Section 5: Products or Services**

Certain products or services may be available exclusively online through the Site. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy herein.

We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your computer monitor's display of any color will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time.

**Section 6: Shipping**

Your purchase is subject to our shipping terms. Delivery will take up to 30 days, and delivery delays can occasionally occur. Shipping charges for your order will be calculated and displayed at checkout. We are not responsible for any customs or taxes applied to your order. All fees imposed during or after shipping are for your account (tariffs, taxes, etc.). We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

**Section 7: Accuracy of Billing and Account Information**

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address or phone number provided at the time the order was made.

You agree to provide current, complete, and accurate purchase and account information for all purchases made through this Site. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.

**Section 8: Third-Party Links**

Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this Site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we do not warrant and will not have any liability or responsibility for any third-party materials or websites. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

**Section 9: User Comments, Feedback, and Other Submissions**

If you send creative ideas, suggestions, proposals, plans, or other materials (collectively, 'Comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any Comments that you forward to us. We are and shall be under no obligation to maintain any Comments in confidence, pay compensation, or respond.

**Section 10: Intellectual Property**

The Site contains content owned or licensed by the Company. The content is protected by copyright, trademark, patent, trade secret, and other laws, and the Company owns and retains all rights in the content and the Service. You will not remove, alter, or conceal any proprietary rights notices, and you will not reproduce, modify, adapt, publish, distribute, or sell the content without prior written permission.

**Section 11: Electronic Communications**

By using our Site, you consent to receive communications from us electronically via email or by posting notices on the Site. You agree that all agreements, notices, disclosures, and other communications that we send to you electronically satisfy any legal requirement that such communications be in writing.

**Section 12: Personal Information**

Your submission of personal information through the store is governed by our Privacy Policy.

**Section 13: Errors, Inaccuracies, and Omissions**

Occasionally, there may be information on our Site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, shipping charges, and availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.

**Section 14: Prohibited Uses**

You are prohibited from using the Site or its content: (a) for any unlawful purpose; (b) to solicit others to perform unlawful acts; (c) to violate any regulations, rules, or laws; (d) to infringe upon our intellectual property rights or the rights of others; (e) to harass, abuse, insult, harm, defame, or discriminate; (f) to submit false or misleading information; (g) to upload viruses or malicious code; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with the security features of the Service.

**Section 15: Disclaimer of Warranties; Limitation of Liability**

We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free. You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products delivered to you are provided “as is” and “as available” without any representation, warranties, or conditions of any kind.

In no case shall Time2Levelup Media LLC, our directors, officers, employees, affiliates, or agents be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of any of the Service or any products procured using the Service.

**Section 16: Indemnification**

You agree to indemnify, defend, and hold harmless Time2Levelup Media LLC and our affiliates, partners, officers, directors, agents, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service.

**Section 17: Severability**

In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service.

**Section 18: Termination**

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services. If in our sole judgment you fail to comply with any term or provision, we also may terminate this agreement at any time without notice.

**Section 19: Entire Agreement**

These Terms of Service and any policies or operating rules posted by us on this Site constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior agreements.

**Section 20: Governing Law**

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of New York, and you consent to the exclusive jurisdiction of the courts therein.

**Section 21: Changes to Terms of Service**

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. Your continued use of or access to our website following the posting of any changes constitutes acceptance of those changes.

**Section 22: Contact Information**

Questions about the Terms of Service should be sent to us at: [email protected]

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### RETURNS AND EXCHANGE POLICY

**30-Day Return Policy**

Our return policy lasts 30 days and takes effect from the time you receive your purchase. If more than 30 days have gone by since the delivery of your purchase, unfortunately, we cannot offer you a refund, exchange, or store credit.

**Eligibility for a Return**

Assuming you return your purchase within 30 days from receipt, to be eligible for a return:

* The product must be in new (unmodified and unaltered) condition.

* Products must be in original packaging packed in an appropriate shipping container.

* Products must be returned to the return facility address provided by our customer service.

**Non-Returnable Items:**

* Gift cards

* Downloadable software/digital products

* Some health and personal care items

**Return Process**

To ensure the quick processing of your return, please contact our customer service at [email protected] to confirm the return facility address and provide us with your tracking number.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and whether your refund is approved or rejected. Return processing takes up to 30 days upon receipt at the facility.

Approved returns may be refunded, exchanged, or issued store credit. If you prefer a refund or store credit, or need to exchange your purchase for the same item, send us an email at [email protected].

**Refunds & Store Credit**

Approved refunds will be issued to the same payment method used for the original order. For credit card orders, the refund will be visible on your next bank statement. Processing time generally takes up to 20 working days depending on your issuing bank. Approved store credit is non-transferable.

**European Economic Area (EEA) Customers**

If you are a customer in the EEA and your return request is approved, you must return the item to us so that we receive it before the expiration of the 14th day from notifying us of your cancellation. Provided we receive the item within this timeframe, we shall reimburse all payments received from you, including delivery costs, within 14 days.

**Shipping Costs for Returns**

You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.